Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Delivery
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated Delivery Times
United Kingdom: 1-7 business days
North America: 1-4 weeks
Europe: 5-14 business days
Australia, New Zealand and Oceania: 2-4 weeks
I'll do my best to meet these delivery estimates but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Shipping Costs
All prices on this site include postage and packaging for the UK and Northern Island, for International delivery please email or call for details.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Tasha’s Chic Boutique cannot be held responsible for delays due to customs.
Payment options
We accept all major credit cards and debit cards through the PayPal on this site. PayPal processes your payment securely on your behalf.
Tasha’s Chic Boutique keeps all your payment information secure.
Returns & Exchanges
Returns are not accepted.
I don't accept exchanges or cancellations
Please contact me if you have any problems with your order.
Frequently asked questions
How long does shipping to USA take?
Shipping to the US can take anywhere from 1 - 4 weeks to arrive (to be safe, allow 5 weeks for delivery - although it is usually quicker than this).
Please note that I am not responsible for duty fees and taxes. Once an order is shipped I cannot be held responsible for it's whereabouts.
I put the wrong address on my order, can I change it?
Please always double check your address before purchasing. I usually post orders within 24 to 48hrs, please let me know if your address needs amending as soon as possible.
Once an order is shipped I cannot make any changes, and it will be your responsibility to track the order.
If the package is returned back to me, I will inform you. Should you wish for it to be re-delivered to you, full postage price is to be paid.
I have not received my item, what should I do?
All orders are sent tracked, please ensure you check your tracking information first here: https://www.royalmail.com/track-your-item
For international orders: If the item is in your country but has not yet been delivered, you may need to contact your local postal service as they usually can provide more information.
Royal Mail declares an item as lost after 6 weeks. If this is the case I will need to apply for compensation for the lost item, once this is received, a refund will be provided.
Website access
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
This website may be used for your own private purposes and in accordance with these terms and conditions.
You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Website uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach this sites Policy.
Disclaimer
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.